AI Leadership·Marketing Performance·Global Localization·Analytics

Leading AI, marketing &
localization at global scale.

I lead AI-enabled marketing, localization, and analytics programs that turn complex global work into measurable business outcomes.

01 / Where I Lead

Four disciplines. One leadership lens.

I lead at the intersection of AI, marketing, and global localization — connecting strategy, data, and execution into measurable business impact.

Lane

AI Strategy & Adoption

Set the direction for practical AI inside marketing and operations: use cases, evaluation, governance, and team enablement that move from pilots to durable production value.

Lane

Marketing Analytics & Insight

Lead reporting, attribution, KPI design, and customer performance — translating fragmented marketing data into decision-grade insight executives actually use.

Lane

Global Localization Leadership

Stand up and run enterprise localization functions: operating models, governance, vendor strategy, AI-enabled workflows, and multilingual delivery across 40+ markets.

Lane

Marketing & Customer Performance

Drive campaign effectiveness, personalization, and customer journey programs that connect marketing activity to measurable revenue and retention.

02 / Featured Work

Where leadership meets outcomes.

Selected programs spanning AI, marketing, and global localization — each one a leadership remit, not a side project.

AI in Marketing

AI-Driven Translation for Global Campaigns

Sponsored and led an AI-enabled translation pipeline for dynamic Salesforce Marketing Cloud campaigns — eliminating manual bottlenecks and unlocking measurable revenue lift across multilingual markets.

~$10M
Annual impact
40%+
Cycle time saved
Localization Leadership

Enterprise Localization Center of Excellence

Founded and led Delta's enterprise localization function: operating model, governance, vendor strategy, AI-enabled workflows, and executive reporting across 40+ markets.

500+
Complex Projects / year
40+
Markets
Marketing Analytics Leadership

Customer Performance & Marketing Insight

Leading the modernization of reporting, attribution, and KPI frameworks for Delta's enterprise marketing org — turning fragmented data into executive-grade insight on customer and campaign performance.

Decision
Grade insight
Faster
Executive answers
AI Strategy in Practice

Hands-On AI Prototyping

An ongoing leadership practice: building lightweight AI prototypes to pressure-test use cases, evaluate emerging tools, and inform org-level AI strategy with first-hand experience — not slideware.

Real
Use cases tested
Strategy
Informed by practice
03 / Experience

A decade leading global programs, outcome-first.

Senior roles across AI, marketing, and localization — each distilled to the system led and the outcome delivered.

2026 — Present
Senior Manager, Customer Performance & Insights
Delta Air Lines
Leading AI adoption and operational governance across enterprise reporting, attribution, and data science.
2022 — 2026
Senior Manager, Global Language & Personalization
Delta Air Lines
Built the enterprise Localization CoE supporting 500+ projects/year and ~$10M in incremental annual revenue.
2022
Senior Marketing & Communications Analyst
UPS · Global eCommerce
Launched US and international campaigns with $10M in spend; positioning for a $2B program.
2019 — 2022
Global Brand Supervisor
UPS · Global Brand
Led the complete redesign of UPS master brand guidelines for 120+ countries.
2016 — 2019
Localization Project Manager
UPS
Migrated UPS.com from CMS-based translation to proxy-hosted localization across 40+ languages.
2014 — 2016
Analyst, International Operations
Credigy
Managed $1M monthly revenue in collections across Spain, Colombia, and Brazil.
04 / Tools & Systems

Grouped by system, not stack.

The day-to-day toolkit that powers every program above — organized the way I actually use it across analytics, AI, content, and customer work.

AI & Automation

LLM StrategyAI GovernanceWorkflow AutomationAI EvaluationHuman-in-the-Loop

Analytics & Insight

Executive ReportingKPI FrameworksAttributionDashboard ModernizationCustomer Insight

Global Content & Marketing

Localization Operating ModelsTerminology & Brand GovernanceCampaign MeasurementPersonalizationMarket Readiness
Featured Credential

AI for Business — Georgia Tech

Selective executive program at Scheller College of Business covering applied ML, generative AI strategy, and AI governance for enterprise leaders.

Verify
06 / Personal

Global by upbringing, Atlanta by home.

Clark Wells with his family

Born in Atlanta, Georgia, I grew up across Madrid, Mexico City, and Rio de Janeiro — an upbringing that turned language and culture into a lifelong lens for how I work.

That global childhood made me fluent in Spanish and Portuguese, and gave me an instinct for navigating teams, markets, and ideas across borders.

Today I'm back in Atlanta with my family — a proud girl dad who spends weekends coaching soccer and helping develop the next generation of talent on the pitch.

Atlanta, GAEspañolPortuguêsGirl DadSoccer Coach
05 / Contact

Lead. Connect. Deliver.

Always open to connecting with leaders who love what they do — especially those building at the intersection of AI, marketing, and global localization.